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  • March 3, 2024 at 2:47 am #1436098
    Dave

    Just wondering if you have had the issue before with an Enfold theme Website that keeps on reloading a page over and over but only seems to do it when viewed on Mobiles or iPad.

    Seems OK on Desktop browsers
    Tried Chrome, Firefox and Safari… including incognito on Chrome and Firefox

    Not sure what has changed, nothing new has been added that I’m aware of!

    It is on a Litespeed server and using the Litespeed cache… but tried just about every setting.

    Website is FindNetSolutions.com

    March 3, 2024 at 10:55 am #1436108
    Rikard

    Hey Dave,

    I can’t see that happening on my end using Chrome on an Android phone. Did you try using other phones or tablets?

    Best regards,
    Rikard

    March 4, 2024 at 12:11 am #1436190
    Dave
    This reply has been marked as private.
    March 4, 2024 at 8:55 am #1436216
    Ismael

    Hi,

    Thank you for the update.

    When we checked the site, the Facebook Pixel script loads repeatedly, up to a thousand times, which could be causing issues on mobile phones. Have you installed a plugin related to the Facebook Pixel or this script?

    https://storage.googleapis.com/builder-preview/iframe/pixel.js

    Best regards,
    Ismael

    March 9, 2024 at 7:49 am #1436783
    Dave

    Thanks for that but can’t see a Facebook Pixel script anywhere.

    March 10, 2024 at 9:52 am #1436858
    Dave

    Any idea where I’d find this?
    And … what is Google APIs?

    Is it on the Hosting Server, on the Website Admin, Facebook, or Google?

    Any help would be good

    Thanks Dave

    March 11, 2024 at 8:31 am #1436917
    Ismael

    Hi,

    The scripts (HtmlInput.vue.9c1d3632.js and _preview/_id_.6162053e.js) are from the Leadconnector plugin. Please check the screenshot below.

    Screenshot: https://1drv.ms/i/s!AjjTfXSRbKTvgt0goWwYHLOeRRHaEQ?e=ZGwoYA

    iFrame script is ready!
    HtmlInput.vue.9c1d3632.js:1 formFieldsValue after fillDataForStandardFieldUri Proxy(Object) {}

    These scripts get called a few thousand times, which might be causing the error. Please contact the plugin developer for more info.

    Best regards,
    Ismael

    March 11, 2024 at 9:56 pm #1436998
    Dave

    Thanks very much, now I can see how to see what is loading and in this case over and over.

    Have a great day
    Dave

    March 12, 2024 at 9:44 am #1437024
    Rikard

    Hi,

    Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

    Best regards,
    Rikard

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