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  • #545797

    Good Morning

    Hope you doing good. Having a bit of an issue. I would install a demo theme, edit the pages, make copies and so forth, and quite frequently
    after adding sections or separators or images etc, when pressing the update button, basically everything i added disappears and left with nothing.
    So basically losing all my work. Have you come across a problem like this before? Current theme version is 3.3.2 and WP version 4.3.1.

    Sincerely

    #546023

    Hi mogammad!

    You’ll want to update Enfold to the latest version, 3.4.4. Be sure all plugins are deactivated while testing.

    If your still having trouble then send us a WordPress login and we’ll take a look.

    Regards,
    Elliott

    #546433

    Hi Elliot

    Unfortunately still having the same problem. I have updated enfold and deactivated all the plugins and tested it.
    Is it possible for you to have a look at it? I am specifically working on “Day tour New” page and i haven’t gotten further than that.

    Also i have downloaded the latest update, 3.4.4, and loaded it but enfold still says its version 3.4.3 running. Not sure if this is can contribute to the problem.

    I have also installed the website into a sub directory (client preference) and not as i usually do, on the main directory. Could this be the issue?

    Sincere apologies for the inconvenience

    Mo

    #546673

    Hi!

    I see what you mean. I created a test page though and it seems to be working fine. So it’s just that specific page that has the problem is seems.

    Try creating a new page and add the content in piece by piece and save to see if that works.

    Not really sure what it could be but deleting / recreating the page should fix it.

    Cheers!
    Elliott

    #546890

    Thanks for your time elliot and hope you have a great year end!

    Cheers!

    Mo

Viewing 5 posts - 1 through 5 (of 5 total)
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