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  • #590715

    I launched a new website last week, and have Adwords attracting the customers to the site – just over 150 so far, but the majority of them only land on the landing page and don’t interact any further with the site.

    I have been watching it closely on google analytics on the realtime overview reports, and when a client comes in from adwords, it shows a double page load, then nothing further. I have obviously visited the site a lot myself, and see nothing incorrect with the visuals on my device, and have had a colleague test it from another country, and this is what happened.

    when he clicked on the ad, which went to my homepage, all he could see was the top navigation bar, but no content below. he then clicked onto a further page through the nav bar and it showed up fine. when he clicked on home back to the original page, it then loaded fine. I have never seen this, or anyone else that has tried it from my location.

    I am wondering whether the people landing on my site are not seeing it as it should show and are just leaving immediately – this is obviously costing me a lot through adwords too.

    I have the plugin wp fastest cache installed as i thought it was that the pages were loading very slow, but they’re relatively quick now.

    my website is http://www.allsaw-online.com

    I’d be very glad if someone could advise on what the issue may be.

    #590940

    Hey!

    Do you have some information on what kind of set-up your friend used to test your site? (browser, OS, etc).

    Regards,
    Josue

    #590984

    Hey Josue

    he was using Chrome on windows 7.
    I noticed you come onto the site as I happened to be watching the live google tracking and it did the ‘double load’ trick each time you loaded a page – did you notice anything?

    thanks

    #591129

    i ran a theme check and I get all these errors showing – is this something of use?

    #591985

    Hi!

    Please post the error log on pastebin.com. Most of the errors are translation warnings which has nothing to do with your SEO or Google Analytics tracking. When your friend click on the ad and landed on the home page, please ask him to copy the actual url. Post it here then we’ll check if we can reproduce the same issue.

    Best regards,
    Ismael

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