Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • September 7, 2015 at 11:34 pm #499591
    petersandin

    Hi team,
    My website does not load properly after updating.
    http://www.petersandinfoto.se
    If I’m logged into my wordpress backoffice it loads (sometimes) correctly but if I’m not it only loads text without images or formatting.
    I tried re-upload “Enfold” no change (I run enfold child and the child theme I haven’t changed anything in).
    Any thoughts?

    September 8, 2015 at 8:57 am #499718
    Rikard

    Hi petersandin,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    September 8, 2015 at 9:36 pm #500104
    petersandin

    Hi,
    I’m sending over the information. The situation is still the same but I have realized I do not need to be logged in to have the website load on my all my computers and mobile devices(also after clearing my browser cash) but still others cannot from their computers. After working on the problem yesterday I had the same issue on my computers and devices but after a while it starting working again (only on my devices).
    I cannot figure this out, please help.
    Thank you!

    September 9, 2015 at 5:24 pm #500601
    Dake

    Hey!

    I logged into your backend and I’m not experiencing the issue.

    May we have a screenshot of what you are seeing or are there any confirmed means of duplicating the formatting issue?

    Regards,
    Dake

    September 9, 2015 at 5:47 pm #500636
    petersandin

    So if you go to my site http://www.petersandinfoto.se the website loads correctly? The problem seems strange because I have now tried and had friends try and at least three different user in Sweden has tried and all looks good. However, one user in Switzerland (three different computers) and one in USA both have the issue where the website loads without images and not formatted.
    I cant duplicate the problem on any computer I try but it’s happening every time it’s checked in Switzerland and USA. Here is a screenshot from a couple of min ago of how it looks.
    https://www.dropbox.com/s/lpxyq1p9tq18ifs/image.png?dl=0

    September 10, 2015 at 9:09 am #500840
    Rikard

    Hi,

    Here’s what I’m seeing on my end: http://imgur.com/ar1oqEp. Looks to be loading fine except the slider or image you have there at the top. You are most likely getting cached results due to your caching plugins, please try to delete the cache and disable the plugin to see if that helps.

    Best regards,
    Rikard

    September 10, 2015 at 6:02 pm #501243
    petersandin

    Disabling the plugin worked. I want the plugin so when I have time I’ll start it up and see if I can figure out what exactly was the problem.
    Thanks guys!!

    September 11, 2015 at 8:00 am #501457
    Rikard

    Hey,

    Caching plugins are great when you’re finished creating a site but usually not when editing, try to delete cache and disable the plugin each time you are going to make changes and turn it back on again after you’re done. Please let us know if you should need any more help on the topic.

    Regards,
    Rikard

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.