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  • #1125717

    My website does not seem to be displaying much at all on Internet Explorer. IT seems to be mostly any animated elements that are causing the issue (nearly everything is animated!!)

    I know there is a beta 4.5.7.1 – Can you tell me where to find this, and also how to install it?
    I am not very technical – do I need to uninstall the beta when the actual update is released? I do not understand FTP etc, if someone could help me by giving me simple instructions on how the Beta works I would really appreciate it. :-)

    Thanks!

    #1126532

    Hey FA123,
    Sorry for the late reply, please see the link to the beta in the Private Content area.
    After installing the beta it will update as normal once the next full update comes out, so there is nothing special you will need to do, but you will need to upload the beta via FTP or through your “file manager” in your webhost cPanel.
    Below I will explain the steps, but if you are not sure how to use FTP or the cPanel you may still find it challenging.
    I can assist with this if you include an admin login & FTP access, or webhost cPanel access in the Private Content area.

    Here are the steps:
    The easiest and safest way to do this is to go to your theme folder via ftp at /wp-content/themes/enfold/ and rename your current theme to “enfold-old” via ftp then upload the new “enfold” and check that your site is working correctly.
    Once you are happy you can delete the “enfold-old” via ftp, (not the WP theme page)
    Should for some reason you wish to roll-back to the old version, it’s easy to do, simply rename the new “enfold” to “enfold-new” via ftp and then rename “enfold-old” to “enfold” then refresh your page.
    Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.

    Best regards,
    Mike

    #1126661

    I

    #1126672

    Hi,

    @hunter_ncmed
    Please start a new thread so we can link to the file for you, as this is not your thread you will not see the Private Content area.
    Please reply here with the link to your thread so I can find it.

    Best regards,
    Mike

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