Viewing 6 posts - 1 through 6 (of 6 total)
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  • March 20, 2018 at 3:04 pm #929872
    michaelwalch

    Hi enfold team,

    i have 2 sites with enfold where i can not acces the site after updating.
    http://www.hubertushof-arlberg.at and http://www.laerchenhof-lech.at

    the error message on laerchenhof-lech.at is

    Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /data/www/web048001/laerchenhof-lech.at/docroot/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php:14) in /data/www/web048001/laerchenhof-lech.at/docroot/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php on line 12

    when i tried to restore a backup with manage WP also this message comes:

    .htaccess file: E_ERROR: Cannot redeclare av_countdown_events_fallback() (previously declared in /data/www/web048001/laerchenhof-lech.at/docroot/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php:14) in /data/www/web048001/laerchenhof-lech.at/docroot/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php on line 12

    and on hubertushof-arlberg.at nothing appears – also after restoring the website version of 3 days ago with manageWP.

    seems enfold related…

    any ideas on that?
    thanks in advance,
    Michael

    March 20, 2018 at 3:37 pm #929882
    Yigit

    Hi,

    Please go to wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/ folder via FTP and remove events_countdown.php file.

    Best regards,
    Yigit

    March 20, 2018 at 4:06 pm #929903
    michaelwalch

    Hi Yigit,

    thanks – i did that. and it looks good on laerchenhof-lech.at thats fine now there.
    do you plan to solve that with the next enfold updates? as i have about 30 websites with enfold…

    and on hubertushof-arlberg.at:
    i can “see” again the site. which is nice :)
    as i also did change the header.php file according to “compatible to older php versions” with
    https://www.dropbox.com/s/r389b5x4ippscyn/header.php?dl=0

    but still wierd things showing up:
    https://www.hubertushof-arlberg.at

    thank you in advance,
    Michael

    • This reply was modified 6 years, 9 months ago by michaelwalch.
    March 20, 2018 at 5:15 pm #929973
    Vinay

    Hi,

    The site is temporarily not available.

    Please explain what exactly is the issue or wierd things you are referring to?

    We have fixed the header issue and should not cause any problem in future updates. We recommend following the standard procedure to update your site.

    Best regards,
    Vinay

    March 20, 2018 at 6:58 pm #930054
    michaelwalch

    Hi Vinay,

    thanks for the information.
    i am responding a bit later – and now i dont see the 403 error.
    and everything else on the site works fine. thank you for the fixes. and great that
    it will have no issues in future updates!

    have a great day.
    greetings,
    Michael

    March 20, 2018 at 7:06 pm #930061
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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