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Hello,
My website using Enfold has now lost custom color themes and resorted to a green color instead of the ones defined in theme options. Also, I am not able to edit any pages or posts as it gives me a critical error. Please see private details for website and login information.
Thanks,
Hey sdsitetechdotcom,
Thank you for the inquiry.
The account above is not registered or it doesn’t exist. Please provide a valid admin account so that we can check the issue. For the meantime, please make sure that the theme is updated to version 5.2.1 and temporarily toggle or disable the Enfold > Performance > File Compression settings.
Best regards,
IsmaelI have created the account for you. My apologies as I did not create it before. I have turned off file compression and that brought back the site’s original design, but unfortunately I am still experiencing a fatal error when trying to add new posts or pages. Any help is appreciated, thank you.
Hi,
Thank you for the update.
We got the same error when we tried to create a post. Please try to set the installation to debug mode and make sure that WP_DEBUG_DISPLAY is set to true.
// https://wordpress.org/support/article/debugging-in-wordpress/#example-wp-config-php-for-debugging
Did you activate a plugin or add any custom scripts recently?
Best regards,
Ismael
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