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Hi,
One of my clients website ( http://www.fiveeyesprod.com) has been hacked.
If you type the url in the address bar, you will arrive straight to the website (entertainment, events organisation etc.) but if, for exemple, you type ” five eyes production” in googl search it will show a website selling tshirts,etc.
We have asked Wordfense to do a full audit of the website and they’ve confirmed that a malware was found.
In the audid we have this, can you advise please ?” Theme[s] require updating or are not actively maintained. One or more of your themes
are not currently updated. You will need to update:
!!! These themes have been delisted from the WordPress theme repository. This usually
happens due to a violation of WordPress terms and represents a serious violation of trust
or a major security issue. You will need to review them with their author to ensure you are
using the most recent version with all security updates applied. If they are no longer
supported, you should find an alternative.
● Enfold (enfold)
!!! These themes are not in the WordPress theme repository. You will need to review them
with their author to ensure you are using the most recent version with all security updates
applied.
● PopularFX (home_1748011905)
● PopularFX (widget_area_1751636759)
● PopularFX (top-1747415981) ”I have to say that I use Enfold on most of my other clients websites and have never had any problems with it…
In advance, thank you for your help.Best regards.
Hey nnn666nnn,
Did you try to completely remove the theme files, then upload a fresh copy downloaded from your Themeforest account? You should also set new safe passwords for all users and your database.
Best regards,
RikardHi Rikard,
Thank you for your answer.
Not for the moment, We are still waiting for a complement of infos from Wordfense.
Can I do that without ruining completly the website overall design ?Thank you for your help.
Best regards.
Hi,
If you look under Import/Export in the theme options, then you will find an option to export your theme settings.
Best regards,
RikardHi,
My problem is that I don”t want to export anything as I could export malwares that are affecting the website at the same time.
Wordfense has finished its work but I still ldont have access to any updates (plugins, theme,etc..)
The ” update” button normally under ” dashboard” button is not here, the update functions for all plugins are not here and when I try to update Enfold I get this message : “Sorry, you are not authorized to access this page.”What you I do or ask Wordfense to do to solve that ?
In advance thank you for your help.
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