Viewing 30 posts - 1 through 30 (of 34 total)
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  • March 12, 2018 at 4:57 pm #925605
    sasha

    Hi,

    It’s a long time that I want to update Enfold but can’t because since version 4.1 each of the updates breaks the website. I’m still using version 4.0.7 although there was a security update and I can’t find a solution.

    I updated the website to version 4.2.6 which at first caused HTTP ERROR 500 and this was fixed with Yigit. But now in addition to the old problem of breaking the main menu, which started with version 4.1 (a problem which wasn’t solved…) there’s a much worse problem – the whole website breaks – all columns have switched from right to left not only on the front-side but also on the back-end .

    I’m sure the updates you make are to better Enfold but for me it makes it worse and worse and I’m really worried there will important updates I won’t be able to use which will risk my website.

    Please check how can we solve this.

    Thanks.

    March 12, 2018 at 9:22 pm #925717
    ezUpstarts

    I had the same problem one time when I updated through WordPress. What I did to solve this was by replacing the enfold theme with the new version through FTP.

    March 12, 2018 at 9:28 pm #925720
    sasha

    Never updated through WordPress. All updates were made through FTP.

    March 12, 2018 at 10:08 pm #925740
    ezUpstarts

    Maybe try checking this https://kriesi.at/support/topic/enfold-update-causes-error-500/#post-925508

    March 13, 2018 at 12:11 am #925806
    sasha

    Thanks but as I mentioned the Error 500 was already solved… The other problems remain…

    March 13, 2018 at 5:16 pm #926153
    sfranks12

    I am having the same issue and I did update through WP.. How do I get the updated Enfold files and what and how do I update through FTP?? I do the FTP all the time, just not sure what need to be replaced and what not to replace is my problem..

    Thanks for any help..

    March 15, 2018 at 4:26 am #926988
    Ismael

    Hi,

    Thank you for using Enfold.

    Our developers added a fix for the rtl column issue and it will probably be included in the upcoming patch.

    @sasha: We added the said fix in the staging site. Please remove browser or do a hard refresh before checking the page.

    Best regards,
    Ismael

    March 15, 2018 at 10:38 am #927189
    sasha

    Thanks. The columns issue is fixed now.

    There’s still a problem with the main menu (this is since 4.1 version when the main menu options where added on the backend…) – The burger appears on desktop and the whole look of the menu is massed up on mobile. Can you please look into this problem as well?

    Thanks…

    March 15, 2018 at 12:51 pm #927257
    Vinay

    Hi,

    There is no real estate for the menu because the logo is taking up the menu space. You can reduce the number of menu items

    or

    You can try reducing the logo width using the below code.

    Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child theme’s style.css file:

    #top .logo ,
#top .logo a {	
	width: 200px;
 }

@media only screen and (max-width: 767px) {
#top .logo ,
#top .logo a {	
	max-width: 60% !important;
	width: 60% !important;
	height: auto;
 }
#top #header_main .logo {
	float:left;
}
#top li.av-burger-menu-main {
	margin-right:-40px!important;
}
 }

 #header_main .logo {
	/* Increase the top and bottom space */
    padding: 20px 0;
}

    Best regards,
    Vinay

    March 15, 2018 at 1:44 pm #927312
    sasha

    Hi,

    That’s not it (this code makes things even worse…).

    You can see everything works fine on the live website (with Enfold ver 4.0.7). The problem with the main menu begins after updating Enfold’s version to 4.1 on-words (which you can see on the staging site with Enfold ver 4.2.6). Something with the new burger and Main Menu you added to the Theme Options on ver 4.1 masses the main menu and I can’t get it back to the way it should be…

    Please check again…

    Thanks

    March 15, 2018 at 3:15 pm #927372
    Vinay

    Hi,

    The header almost looks similar to me except for the main menu color. Could you please explain the issue in more detail what is the exact change you want to make? please upload a screenshot/mockup to imgur.com and share the link here so we can help you better :)

    Best regards,
    Vinay

    March 15, 2018 at 5:33 pm #927508
    sasha
    This reply has been marked as private.
    March 20, 2018 at 11:09 am #929705
    Victoria

    Hi sasha,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    

@media only screen and (min-width: 1025px) {
  #top .av-main-nav li.av-burger-menu-main.menu-item-avia-special {
    display: none;
  }
}

@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  #top .av-main-nav li.av-burger-menu-main.menu-item {
    display: none !important;
  }
 #top .av-main-nav li.av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    March 20, 2018 at 10:54 pm #930153
    sasha

    Hi Victoria,

    This solves the desktop problem but the mobile problem remains – the menu doesn’t look as it should on mobile: the burger is on the right instead of on the left, the dividers show instead of hide… see in the attached images.

    Thanks…

    March 22, 2018 at 12:39 pm #931211
    Victoria

    Hi sasha,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .main_menu {
    left: 0;
    right: auto;
  }
  .responsive #top #menu-item-search {
    display: none !important;
  }
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    March 24, 2018 at 11:16 am #932297
    sasha

    Hi Victoria,

    Thanks… It solves the mobile menu problem on the Hebrew pages but there’s still a problem with the mobile menu on the English pages…

    See how the mobile menu looks on the attached links…

    Thanks

    • This reply was modified 6 years, 9 months ago by sasha.
    March 25, 2018 at 7:14 pm #932664
    Mike

    Hi,
    I notice that on your staging site you don’t seem to have /wp-content/uploads/dynamic_avia/ loading the avia-merged-styles css & js
    If you look via FTP, is this folder and files there?
    the avia-merged-styles files are necessary for the theme in v4.2.6

    Best regards,
    Mike

    March 25, 2018 at 7:25 pm #932667
    sasha

    I’m not sure what you mean. We didn’t remove any files… If it comes with the theme it’s there…

    Please see the attached screenshot…

    March 25, 2018 at 9:22 pm #932703
    Mike

    Hi,
    Thanks for that, I looked again on my end and found it was loaded much further down. Sorry.

    Best regards,
    Mike

    March 26, 2018 at 2:53 am #932769
    sasha

    Ok… Waiting for your solution…

    March 26, 2018 at 4:49 pm #933098
    Victoria

    Hi,

    Best regards,
    Victoria

    March 26, 2018 at 5:39 pm #933119
    sasha

    Why is it working perfectly with Enfold 4.0.7 and has all these problems with 4.2.6? Everything was fine until the main menu setting the was added on Enfold 4.1… How can I maintain the design as it is until 4.1 version?

    March 27, 2018 at 6:44 am #933416
    Ismael

    Hi,

    We implemented a new mobile menu script in the latest version which is why the previous css modification are no longer working. You may need to adjust these css modifications again.

    Best regards,
    Ismael

    March 27, 2018 at 10:35 am #933548
    sasha

    Can you please tell me which files were involves in this changes (since Enfold 4.1) so I bypass them?

    Thanks

    March 28, 2018 at 11:15 am #934122
    Ismael

    Hi,

    I’m sorry but we can’t recommend that. It will just create more issues in the future. Please adjust the css modifications. What is the purpose of the css modification?

    Best regards,
    Ismael

    March 28, 2018 at 11:44 am #934157
    sasha

    Hi,

    The css modifications were to change the design of the default main menu to the way it looks today on the live website…

    March 29, 2018 at 2:19 pm #934814
    Ismael

    Hi,

    I’m sorry but I can’t pin out the difference between the menus. Is it happening on the EN version? Please provide a screenshot so that we can understand the modification better.

    Best regards,
    Ismael

    April 5, 2018 at 10:29 pm #937922
    MatM

    I’ve had two sites that I’ve updated today go down when updating to 4.2.6 from 4.2.5. They’ve had similar configurations: php 5.6, WP 4.9.5, Wordfence 7.1.2, All in One SEO 2.5. I received an http 500 error. Thanks for any help.

    April 6, 2018 at 7:55 am #938079
    Victoria

    Hi MatM,

    Can you please check server log for error?
    Here is where to find it

    The WordPress Error Log is your Friend

    Best regards,
    Victoria

    April 6, 2018 at 6:52 pm #938344
    MatM
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