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  • October 15, 2013 at 3:15 pm #175667
    WarrenHorak

    Hi

    I have on ongoing problem where the clients banner which is in is been cut off on different screens and browsers?

    It cuts off the top and bottom of the slider

    Thanks

    Warren

    October 16, 2013 at 6:25 am #176233
    Ismael

    Hi WarrenHorak!

    Can you please give us a link to the website? What banner? A screenshot of the issue will help.

    Cheers!
    Ismael

    October 16, 2013 at 11:28 am #176360
    WarrenHorak

    Hi Ismael,

    http://itexperts.co.za

    You will see that when you zoom in or out the logo gets cut off which is in the slider both in chrome and firefox.

    My client has Chrome and it cuts it off.

    See here Chrome http://itexperts.co.za/wp-content/uploads/2013/10/home1.png

    Firefox … http://itexperts.co.za/wp-content/uploads/2013/10/home-2.png

    Thanks

    Warren

    October 16, 2013 at 12:08 pm #176368
    thelayout

    …

    • This reply was modified 12 years ago by thelayout.
    October 17, 2013 at 10:57 am #176941
    WarrenHorak

    Hi Ismael

    Still need your reply URGENTLY —- customer is not happy because of the issue with his logo been cut!

    Please come back to me ASAP!

    Thanks

    Warren

    October 17, 2013 at 2:31 pm #177008
    Yigit

    Hey!

    Please try adding a larger slide image. Your current image size is 1000x136px

    Cheers!
    Yigit

    October 17, 2013 at 4:45 pm #177064
    WarrenHorak

    Hi

    That comment doesn’t really help – what size should it be and why do you not specify image sizes????

    October 17, 2013 at 6:22 pm #177100
    Yigit

    Hello!

    It should be at least 1900px in width if you would like it to be displayed nicely on all screen sizes. I mentioned that your current image is 1000px in width. A 15.6 inch laptop screen is 1366px in width. I thought you would figure it out. Sorry :)

    Best regards,
    Yigit

    October 17, 2013 at 9:44 pm #177176
    WarrenHorak

    Hi

    thanks for that helps to understand :)

    Now what about the height of the pic, as the width is not being cut but the height is being cut???

    Please see screen capture I gave you

    Thanks

    Warren

    October 17, 2013 at 10:42 pm #177191
    WarrenHorak

    Hi

    Have you tested your theory on a live site as I dont want to go to the trouble of making the pic and then it still doesnt work?

    October 19, 2013 at 7:45 am #177756
    Ismael

    Hi!

    Please use the Color Section. Upload the logo image as Custom Background Image then set the Background Repeat to Stretch to fit. On the For Developers: Section ID, place a unique section id called “logo-section”. You can then go to Quick CSS field to specify the height of the section.

    #logo-section {
    height: 300px;
    }`

    Adjust the height if necessary.

    Best regards,
    Ismael

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