Tagged: animations, broken, update
Most of my websites animation is no longer working after updating enfold today. I.E Image, animated numbers etc.
Hey my247restore,
Thank you for the inquiry.
The animations worked correctly when we checked the site. Please try to purge the cache before checking the page or switch to incognito mode. Let us know if the issue persists.
Best regards,
Ismael
Hello,
Thank you, yes it is still not working on front end after cache purge, tried different browsers, and I also tried it in incognito.
Specifically, if you check the homepage
The special headings are janky (moving roughly, happens on other pages too)
The animated number section doesnt work as intended anymore
The animations for the images are no longer working.
UPDATE*
I have a third party company who added a script to the header for call tracking purposes. This seems to be causing the issue. Is this something that can be fixed on your end or should I notify the party that the script is causing issues and remove it?
Thank you for your responses
Hi,
I see an error on your page in the console log ybFun_ReplaceText is not defined
I believe this is the script that you are referring to:
often a javascript error can cause other errors in javascripts, if you need this script then please ask the third party to review it as we don’t know this script.
I recommend removing it to ensure that this is the issue.
Best regards,
Mike
It’s definitely that. I’ll let them know.
I appreciate your help.
Thank you
Hi,
Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.
Best regards,
Mike