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Hey Vini,

Thanks for contacting us. :)

First of all, our support covers installation of the theme, issues arising from using any of the theme features and of course bug fixes and feature updates. We also help our customers that wants to have some tweaks as long as it won’t take a lot of time or can be done with few tweaks. However if it needs heavy theme customization, it would be outside the scope of our support, you can check the scope of our support here: https://kriesi.at/support/register/

You can check first on our demo what Enfold can do: https://kriesi.at/themedemo/?theme=enfold-overview (you don’t need to have experience in website development to make something which is in the demo, though it’s a plus if you have). If you need to access our full documentation you can check: https://kriesi.at/documentation/enfold/ :)

Best regards,
Nikko