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Posts
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Hi guys!!
I may be doing something incorrect so I need your advice. I added this video:
[video src="https://hispanic-marketing.com/tl/wp-content/uploads/sites/2/2014/12/Red-Shoe-Movement-Empoderamiento-Femenino.webm" /]
to the background of a color section on this page:
http://hispanic-marketing.com/tl/intro/
And it turns and turns the white circles but I cannot see the video. What am I doing wrong?I tried mp4 but I could not see it across all browsers. :(
Thank you so much!!!
Havi
Hi havi!
Both videos are loading and playing fine on my end. Try clearing your browser cache. If that does not work then try viewing in a different browser to see if it displays there.
Best regards,
ElliottThank you, Elliott!! :) :)
Yes, the YouTube plays well :) I am able to see the webm on Firefox and Chrome on a Mac now but Safari (6.1.6) no matter how much I clear the cache from the Develop menu and restart it I cannot make it work :( I must be missing something here. What else could I do?
Warmly,
Havi
Hi!
I’m on Windows and don’t have a copy of that version to test on but we use the mediaelement script, http://mediaelementjs.com/, so I think it should be working in Safari. Is your flash player updated to version 11?
I’ll go ahead and flag this for the rest of our team to take a look.
Regards,
ElliottHey!
please refer to this post: https://kriesi.at/support/topic/background-video-issue-on-imacsafari/#post-339451
Also as Elliott said please install the newest update of flash.Best regards,
AndyHi guys!!
I have asked some friends to check on their Macs with Safari to see if it happens to them too. I have no problems with YouTube at all. I will remove the YouTube background as I only added it to measure page download speed with pingdom (to see if I should make the video a YouTube video instead of a webm) and maybe that’s the solution.
I checked on the Adobe site and I had the latest version of Adobe Flash Player:
http://helpx.adobe.com/flash-player.html1. Check if Flash Player is installed on your computer
Congratulations you have the later version yada yada.. and then it shows this:
YOUR SYSTEM INFORMATION
Your Flash Version
15.0.0.239
Your browser name
Safari
Your Operating System (OS)
Macintosh (OSX)I can see the clouds moving and checked that Java & Plugins were enabled on Safari Preferences (it was). Closed Safari. Opened again. Emptied cache. Closed Safari. Went to the page and I still see the little white dots circle on the webm file. What am I missing? Is it because of the OSX version? Mine is 10.7.5 or maybe because this is a very small webm file (and I mean small in screen size) It was working before the last WP update but it was a 6MB webm file and much larger in pixels. Maybe this is the restriction. Could it be?
Warmly,
Havi
Hi!
I am sorry, but WebM videos are not supported by apple: http://appleinsider.com/articles/10/05/20/steve_jobs_says_no_to_googles_vp8_webm_codec
Best regards,
AndyI discovered how to do it!!!! :) :) :)
You have to upload the webm, the ogg and the mp4 and then add the link to the webm. Then it works!!!! HAHAHAHAH!!! SOOO HAPPYYY!!! :) :) :)
Thank you guys!!! I wouldn’t have explored so far without you!!!
Warmly,
Havi
PS: I had it working on Safari before so I knew it had to work in spite of all the comments I saw about this as well…. ;)Hi!
ahh so Safari can pick for a format which is supported by apple, right? Nice. Thanks for sharing!
Cheers!
AndyAnytime, Andy!! :)
It seems that if the other corresponding files – same dimensions same everything – are also added to the WP library, Safari on Mac (I don’t know what happens with Safari on Windows) will be able to pick them up via the webm url added to the background video.
I don’t know if this helps. I used easyhtml5 conversion software (free version) to go from .mov to .webm, .ogv and .mp4 version as it gives you all of them at the same time.
Warmly,
Havi
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