Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 25, 2016 at 5:03 am #637852
    Epsilon_Marketing

    Hi Support Team,

    One of my page that I edited shows blank page, except for the header.
    When I tried to RESTORE PAST REVISION, it doesn’t appear to be right as well.

    I haven’t updated the THEME UPDATE, cos I was worried it might change the current setting.
    But I have updated the WORDPRESS UPDATE.

    Pls advise. Thanks.

    May 25, 2016 at 7:47 am #637891
    Jordan

    Hey Epsilon_Marketing,

    Could you please also provide login details to your site, so that we can have a closer look. You can place the information in the Private Content section of your reply.

    Best regards,
    Jordan

    May 25, 2016 at 7:50 am #637892
    Epsilon_Marketing

    Hi Jordan,

    we’ve created the new user to see the issue on the page we were refereing to…

    at the same time, could you assist us on updating the ENFOLD?
    thanks.

    May 26, 2016 at 6:44 am #638511
    Rikard

    Hi,

    I get a 403 forbidden on the login page, do you have any limitations on who can log in and from where?

    Regards,
    Rikard

    May 26, 2016 at 7:22 am #638541
    Epsilon_Marketing

    Hi Team,

    no limitation. I only limit the access of the user, which is as subscriber only.
    Anw, I’ve settle the issue after updating some of the plug-ins.

    May 26, 2016 at 8:08 am #638564
    Vinay

    Hi,

    The site looks good on my end. You may not see the changes until the cached files are cleared in your browser.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    The login details are not working.

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

    If that does not help, feel free to reply here and we will take a closer look at the issue. In that case please also add your WordPress login credentials (in the “private data” field) so we can take a look at your admin area

    Best regards,
    Vinay

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