Hi,
It seems we cannot reach you via the email address in your ThemeForest profile. More information in the private section of this form.
Cheers,
Stephen Cronin
Content Specialist (Web, Code, Security)
Envato.
Hey Stephen,
Thanks for reaching out to us!
We will forward your message to Kriesi.
Best regards,
Yigit
Hi Stephen!
I think I found the mail sent by Kailoon. We will check all the issues and relase an update within the next 24 hours :)
Thanks for the notification.
Regards,
Kriesi
Hey!
I will consider to change our email system but the nicest thing by far would be if envato would finally allow to add several mails for various purposes. I would love to provide support via mail for example but not being able to add 2 mails, one for support and one for account management makes that pretty hard because I cant share access to account data (like payment and withdrawals for example) with the whole team 🤪
Regards,
Kriesi