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  • #1082378

    After updating Enfold theme, WooCommerce Mix and Match does not Count down any more. I have tried to inactivate all plug-ins but the problem still remains. If I switch to Another theme (Storefront) it works. What shall I do?

    #1083913

    Hey Hans,

    Thank you for using Enfold.

    Where we can see that in action? Please contact the plugin authors for additional help because we are not that familiar with the plugin.

    Best regards,
    Ismael

    #1083956

    Hi Isamael,
    unfortunately I have to change the theme though we have a Campaign and had to have the shop work. I tried with some other themes and they all work with Mix and Match.
    If you Google “WO Mix and Match does not Count” you can read the following on the plugin support page:

    When using Mix and Match, you need to make sure that your theme is using the WC()->cart->get_cart_contents_count() method to count cart items. If you don’t know how to verify this, it might be a good idea to share this information with your theme author(s). Note that by default, Mix and Match contents are not counted. A Mix and Match assortment will be counted as one item, no matter how many products it contains.

    #1085445

    Hi,

    Sorry about that. The theme doesn’t use that function in its template overrides and we don’t think it’s actually related to the issue unless you’re having problem with the cart. What is the template hook used by the plugin to render the mm products? You may need to ask that question from the plugin developers.

    Best regards,
    Ismael

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