Viewing 12 posts - 1 through 12 (of 12 total)
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  • February 12, 2016 at 12:10 pm #582175
    TigerLineGolf

    Hi,

    I’m using WC Advanced Quantity (http://codecanyon.net/item/woocommerce-advanced-quantity/11861326)
    I can set the minimum / maximum and step value

    The minimum is displayed on the site, but the steps (example order per 15) aren’t working.
    I contacted the developer and he came back to me within 30 minutes :-) (great support)

    1: It is your theme “Enfold”, that has a custom quantity field, and they have not implementet the right woocommerce hooks.

    I asked 3 questions
    Product minimum set to 150 with a step value of 15

    1. The step value isn’t working. On the product page if I click on the + it adds 1 instead of 15 pieces (step value)
    2. If the minimum is set to 150 I shouldn’t be able to ask for 140. The quantity input box should jump back to 150
    3. If someone asks for 160 pcs it should jump to 165 (150+15) 150 + multiple of 15 (always level up the amount).

    URL in hidden info. If you need more info just let me know.

    February 15, 2016 at 6:50 am #583125
    Ismael

    Hey Robert!

    Thank you for using Enfold.

    I’m sorry but we don’t provide support for third party plugins as stated on our support policy. The theme is using default woocommerce hooks so I’m not sure what he meant by the “right hooks” If the plugin author can provide a little information about that, we will try to make the plugin compatible with the theme.

    Regards,
    Ismael

    February 19, 2016 at 7:45 am #585889
    Shorty05

    Hi Ismael,

    i have a similar issue. I am using the extra options plugin to add custom options to some of my items ( color, text, ect.) and that plugin shows the “options amount” and “final total price” on the single product page.

    usually the final total price gets updated and refreshed as soon as a customer change the quantity of an item.

    THAT DOESNT WORK WITH THE ENFOLD THEME

    i switched to a another theme for testing purpose and everything is working fine.

    i have then contacted the author of the extra option plugin and they also told me that the custom quantity selector is the problem.

    is there a way to fix that ?

    or can the enfold quantity selector get replaced with the original woo selector ?

    i guess the problem comes from the woocommerce-mod.js file.

    February 19, 2016 at 12:14 pm #585972
    TigerLineGolf

    @Ismael I second that what Shorty05 said.

    Installing the Avada theme does solve the problem… but I want to use the Enfold theme :-/

    February 22, 2016 at 3:41 pm #587207
    Andy

    Hi!

    Let us know about any more information the author provides to you, so we can take a deeper look into this issue and see what we can do.
    Unfortunately not every plugin is compatible with every theme. It would take hundreds of hours for us to make every plugin out there compatible. That is why usually you would need to hire a freelance developer for this job.

    Best regards,
    Andy

    February 24, 2016 at 12:22 pm #588311
    TigerLineGolf

    @Andy
    The same with this plugin: https://wordpress.org/plugins/woocommerce-incremental-product-quantities/
    Only the minimum works

    I’m not a technician but it is strange that both plugins i’ve tried DO work with the Avada theme.
    Both authors say the same thing, there is something wrong with the quantity input field… hooks… in the Enfold template

    Don’t ask me on details, i’m just the messenger ;-) they don’t give any further info

    I’ve just checked, both plugins even fully work with the standard Twenty Sixteen template :-/
    The input box doesn’t allow amounts under the set minimum and it increases with the ‘steps’ as configured in the backend.

    February 24, 2016 at 3:45 pm #588432
    mensmaximus

    Maybe my solution will work for you to: https://kriesi.at/support/topic/woocommerce-quantity-selector/#post-588430

    February 24, 2016 at 3:55 pm #588442
    TigerLineGolf

    Hi @mensmaximus,

    Thanks
    That works perfect. Only 1 thing to go.

    Lets say, the minimum is 5 and you have to order in multiples of 5.
    When I manually fill in 7 it should change automatically in 10 (always the higher multiple of 5)

    Is that something that can be done in the code?

    February 24, 2016 at 4:02 pm #588452
    mensmaximus

    In general this can be done. However there has to be more investigation where the “multiples” setting come from (e.g. a plugin) and where this information is stored. The code I provided “just” takes the woocommerce standards as provided e.g with the filter woocommerce_quantity_input_args.

    February 24, 2016 at 5:07 pm #588503
    TigerLineGolf

    The ‘multiples’ = step value

    Sorry if I wasn’t clear. By multiples I meant in multiples of the stepvalue

    February 24, 2016 at 5:15 pm #588524
    mensmaximus

    You where perfectly clear. What you want is not part of WooCommerce and therefore the setting “multiple of stepvalue” like 5, 10, 15, 20, etc. is not available. Therefore you need to store it in a place where the jquery script could read it. I do not recommend to implement this into Enfold. This should be accomplished with a plugin. However this is out of the scope of this forum.

    February 25, 2016 at 5:24 pm #589274
    Yigit

    Hi!

    As @mensmaximus mentioned, such customization would be out of the scope of our support. Please hire a freelance developer

    @mensmaximus     thanks for your input and help :)

    Cheers!
    Yigit

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