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  • #1343742

    Maintenance mode cannot be deactivated

    and all theme options / settings options ) have disappeared

    https://www.finagator.com/wp-content/uploads/2022/03/Bildschirmfoto-2022-03-09-um-00.54.59.png

    • This topic was modified 2 years, 8 months ago by COMPANIES24.
    #1343743

    scrennshot

    #1343744
    #1343762

    Hi COMPANIES24,

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( to be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #1343792

    here your are

    #1343798

    Hi,

    Thanks for that. The screenshot you posted is not working, so I’m not sure exactly what you are seeing on your end. I tried deactivating coming soon mode on your site though, and that seems to have worked as expected. If you should have any further problem, then please try using a different browser, or a private window.

    Best regards,
    Rikard

    #1343980

    Dankeeee
    many thank´s

    #1343999

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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