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I’ve realized some issues with my WordPress/Enfold environment. I am getting a lot of errors on every page:
Warning: htmlspecialchars(): charset `”utf-8″‘ not supported, assuming utf-8 in /home/.sites/208/site579/web/wp/wp-content/themes/enfold/functions-enfold.php on line 96Even if I go to the Enfold menu I am getting:
Warning: htmlspecialchars(): charset `”utf-8″‘ not supported, assuming utf-8 in /home/.sites/208/site579/web/wp/wp-content/themes/enfold/framework/php/class-htmlhelper.php on line 1118
Can you help me please?
Jup i did this right now :/ nothing changed unfortunately – I also did no updates since months on the HP (just wordpress as usual and enfold)
Hi,
Please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi Rikard,
Alright – Had 2 deactivate Google Authenticator.
I noticed also an error just on the “start dashboard”… Very weird.
Cheers,
HannesHi,
Thanks for the details, there is a .htaccess password prompt before getting to the login page as well though. Could you post details for that as well please?
Regards,
RikardSorry but there is no such prompt to be honest. Just go to the link below, i’ve tested this twice with your user credentials. :(
Rikard, and you have tried the credentials? To be honest there is not htaccess password prompt in front of wordpress – tried that several times now – also a colleague of mine (via IE/Edge/Chrome)
I just get the wordpress login
Sorry that this is an issue :(Hi,
The only way you can get a password prompt like that is through .htaccess so please check it, I think you have saved it in your browser and that is why you are not seeing it. And yes of course I tried the credentials, they are not working as expected since they are WordPress details.
Thanks,
RikardI will doublecheck this – but I access it also within my company (other browser/computer) as well as after your first message, I asked a colleague of mine to test this. No problems here…
Hi,
Can you please create us a temporary FTP / SFTP account? post it here as a private reply.
Regards,
JosueOh wow – thanks! What was the problem? Something I did wrong?
One last question – I’ve realized that on the coming soon page the “countdown” isn’t working any longer. The date should be set correct… But nothing visible… Anything I need to be aware of?Hey Josue,
Thanks – the Countdown is visible again but not counting down (i’ve picked a date in future of course) – any ideas? I’ver realized also here an utf-8 problem (directly at the enfold theme, i’ve just added the quick css (next to it there is a warning displayed:
Warning: htmlspecialchars(): charset `”utf-8″‘ not supported, assuming utf-8 in /home/.sites/208/site579/web/haeusler-consulting.at/wp/wp-content/themes/enfold/framework/php/class-htmlhelper.php on line 1118
Hi,
Did you change the FTP details? We can’t get in. And we need the authentication details from the web/.htpasswd file.
Best regards,
IsmaelHi,
Please update the theme to the latest version. That should fix any issues you are currently experiencing :)
To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)
If that does not help, feel free to reply here and we will take a closer look at the issue.
Best regards,
AndyHey Update done! Nothing changed!
Warning: htmlspecialchars(): charset `”utf-8″‘ not supported, assuming utf-8 in /home/.sites/208/site579/web/haeusler-consulting.at/wp/wp-admin/includes/template.php on line 1003Same error as before on several sites within WordPress – Countdown on coming soon page still not working…
Sorry :_(this is a strange url because a folder with dot in front is invisible – isn’t it: /home/.sites/208/site579/web/…
is it for your provider normal on the absolute path?Hi,
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account. Here is a short tutorial on how to install the theme via FTP, in case you are not sure how that works:
have you got those error messages when using a default WP theme as well?
Keep all plugins deactivated while testing.
Best regards,
AndyHi again,
Sorry i never answered – my fault:
Warning: htmlspecialchars(): charset
"utf-8"' not supported, assuming utf-8 in /home/.sites/208/site579/web/haeusler-consulting.at/wp/wp-content/themes/enfold/framework/php/class-htmlhelper.php on line 1118 Warning: htmlspecialchars(): charset“utf-8″‘ not supported, assuming utf-8 in /home/.sites/208/site579/web/haeusler-consulting.at/wp/wp-content/themes/enfold/framework/php/class-htmlhelper.php on line 1118After the FTP reinstall nothing changed. I get the error above directly at the “enfold” menu. And on the wordpress dashboard I get these:
Warning: htmlspecialchars(): charset `”utf-8″‘ not supported, assuming utf-8 in /home/.sites/208/site579/web/haeusler-consulting.at/wp/wp-admin/includes/template.php on line 1003
any ideas?
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