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  • #976412

    Hi. I’m seeing this error on my site since the latest update:
    Warning: Division by zero in /home/dstudios/public_html/new/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/logoslider/logoslider.php on line 608

    I can see this has been covered on another thread but the fix explained doesn’t seem to work for me:
    https://kriesi.at/support/topic/problem-logoslider-does-not-show-the-images-after-update/#post-974747

    #976897

    Hey tocal,

    Can you try to add the image (or remove and add again) of the logo/partner element?
    If that doesn’t work, Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    1. Install and activate ” Temporary Login Without Password “.
    2. Go to ” Users > Temporary Logins ” on the left-side menu.
    3. Click ” Create New “.
    4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
      ( do be sure that we have enough time to debug ).
    5. Click ” Submit “.
    6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

    When your issue is fixed, you can always remove the plugin!
    If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

    Best regards,
    Nikko

    #977353

    I have removed the element, saved the page and then re-added it. The issue persists. Login details attached.

    #977424

    Hi tocal,

    Thank you.

    Can you please post the login links as well?

    Best regards,
    Victoria

    #977432

    Apologies. Here you go:

    #977487

    Hi tocal,

    Have you tried removing and adding the element again?

    Please add this line to your wp-config.php

    
    define( 'WP_DEBUG', false );
    

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #977549

    Yes. I have removed and re-added the element. My wp-config.php file already contains that line.

    #978004

    Hi tocal,

    The warning seems to be gone now.

    If you need further assistance please let us know.
    Best regards,
    Victoria

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