Viewing 8 posts - 1 through 8 (of 8 total)
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  • #709978

    Hello ;

    I got this error from my website. My theme up to date. Could you help me?

    Website : https://www.fokmachine.com
    Error : https://www.fokmachine.com/manufacturer/hydrofok-machine/

    Thanks in advance…
    Erkan

    #709981

    Hey erkan1095!

    Can you please try reuplaod the theme through ftp and let us know if that will fix the issue?

    Thanks a lot

    Cheers!
    Basilis

    #710630

    Hi Basilis;

    I was upload all theme files to ftp but problem still same.

    Thanks
    Erkan

    #711246

    Hi,

    Are you using jetpack plugin? and have photon enabled? if not can you please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Nikko

    #711440

    Hi Nikko;

    Please check below details.

    Thanks
    Erkan

    #712381

    Hey Erkan,

    Thanks for providing the login details, This should be fixed, I found out that in the Easy Slider at the bottom, the Video Aspect Ratio had wrong value added, the youtube video link was pasted in there, I fixed it by using this value 4:3. Let us know if it’s good on your end also. I apologize for the delay, thanks for your patience :)

    Cheers!
    Nikko

    #713044

    Hi Nikko;

    Thank you very much. It OK now :)

    Thanks;
    Erkan

    #713173

    Hey Erkan,

    Glad we could help :)

    Best regards,
    Nikko

Viewing 8 posts - 1 through 8 (of 8 total)
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