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AuthorPosts
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December 21, 2018 at 6:35 am #1048062
Sergey
GuestHello
I have installed old 3.8 version
But want to buy new one and upgrade my 3.8 till 4.5.1
Is it technically possible? Where I can find instruction how to do it
Much appreciated
December 21, 2018 at 11:21 am #1048104Hi Sergey,
Thanks for contacting us!
You can purchase Enfold license here – https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990?ref=Kriesi
After that, please register to our support forum – https://kriesi.at/support/register/ using your purchase code, login and then refer to this post – https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/Best regards,
YigitDecember 21, 2018 at 10:39 pm #1048418Sergey
Guesthello
could you please answer my question: Is it technically possible to upgrade my 3.8 till 4.5.1
thanks
December 22, 2018 at 10:05 pm #1048683Hi Sergey,
It is possible, but it is better to do it via FTP. Please have a full backup ready, make sure you’re running at least php 5.6.3 and of course, it is better if you had a test server where you could test the update first.
If you need further assistance please let us know.
Best regards,
VictoriaDecember 23, 2018 at 12:59 am #1048724Sergey
GuestThank you Victoria.
What does it mean via FTP? Do you mean just replace all theme files using FTP _OR_ installing like new theme via WP Dashboard using FTP?
Much appreciated
December 23, 2018 at 6:41 am #1048761Hi,
To update via FTP, you will need to remove the old theme folder “enfold” first (via FTP) then upload the new “enfold” folder at /wp-content/themes/enfold/
Please don’t try to overwrite the theme folder, as this will leave old files behind and cause errors.Best regards,
MikeDecember 23, 2018 at 4:55 pm #1048821Sergey
GuestThank you so much Mike!
very helpful
Do I need to remove both parent and child theme? Or Just Parent?
Much appreciated
December 23, 2018 at 8:04 pm #1048868Hi,
Just the parent theme, because it is the one getting updated, the child theme doesn’t get updated.Best regards,
MikeDecember 24, 2018 at 7:53 pm #1049007Sergey
Guestmuch appreciated! happy holidays!
December 25, 2018 at 5:29 am #1049025 -
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