Visual Text Editor is missing - Support | Kriesi.at

Tagged: text, Visual Editor

Viewing 12 posts - 1 through 12 (of 12 total)

Author

Posts
May 12, 2014 at 8:35 pm #263513

grwebs
Participant

Hi, I have updated all my plug-ins and theme (enfold)

I go into a text box and the visual text box icons etc are missing. I have to use the text option.

any solutions on this? thank you!

Julie

May 12, 2014 at 8:36 pm #263515

Flikk
Participant

try to deactivate all plugins and i guess wordpress is updated as well?

May 12, 2014 at 10:59 pm #263640

Yigit
Keymaster

Hey!

Please flush browser cache and check if that helps

Cheers!
Yigit

May 13, 2014 at 5:47 pm #264077

grwebs
Participant

Thank you for your responses.

I disabled the plug ins… no luck

I cleared the cache – it broke my site…
http://www.grwebs.net/tony

help please

May 13, 2014 at 10:37 pm #264295

grwebs
Participant

Here is an update: I deactivated the wp cache and the site is back to normal.

but the visual text editor is still missing all its parts. any help would be appreciated.

thanks!

May 14, 2014 at 6:47 am #264497

Ismael
Moderator

Hi!

Thank you for the update.

What are the missing parts? Have you tried clicking the Toolbar Toggle?

Cheers!
Ismael

May 16, 2014 at 7:30 pm #265921

grwebs
Participant

What is the toolbar toggle?

— sorry for the delay

May 18, 2014 at 10:15 pm #266455

Josue
Inactive Moderator

Hi,

Can you create an administrator account and post it here as a private reply?

Regards,
Josue

May 18, 2014 at 10:23 pm #266459

grwebs
Participant

This reply has been marked as private.

May 18, 2014 at 10:28 pm #266463

Josue
Inactive Moderator

Hi!

You are using Enfold version 2.5.2, please update to 2.7.1:
http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Josue

May 18, 2014 at 10:31 pm #266465

grwebs
Participant

This reply has been marked as private.

May 18, 2014 at 10:34 pm #266468

Josue
Inactive Moderator

Hey!

Yes, the auto-update tool uses an external API to get new updates and that may get buggy some times, it’s always safer to update directly via FTP.

Regards,
Josue
Author

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