Viewing 7 posts - 1 through 7 (of 7 total)
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  • #649509

    Hi there,

    I updated the theme a little bit ago and I am now realizing that when I try to add or edit a page the Visual editor does not display any content nor toold bars. It also does not allow me to add content. I have to switch over to the text editor and I can add the content, but that means I have to hand code all the html. Please help me get the Visual editor to work again.

    Thank you

    #649554

    Hey somaticrevolution,

    Thanks for getting in touch with us!

    Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

    Login credentials include:

    • The URL to the login screen.
    • A valid username (with full administration capabilities).
    • As well as a password for that username.
    • permission to deactivate plugins if necessary.

    Best regards,
    Jordan

    #649973
    #650577

    Hi,

    The Layout Builder is loading fine on my end using Chrome, please try the suggestions listed here if you should have any further problems: http://kriesi.at/documentation/enfold/my-enfold-layout-builder-is-not-loading-properly/

    Best regards,
    Rikard

    #653487

    Actually it is not working correctly. Please try clicking on one of the content sections and you will see it is impossible to edit in Visual view. This is the case in all browsers. Please help. Thank you.

    #653488

    I guess I will try to overwrite the theme files.

    #653526

    Hi,

    We will keep this ticket open, Please try the suggested steps and let us know if you have any questions.

    Best regards,
    Vinay

Viewing 7 posts - 1 through 7 (of 7 total)
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