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  • May 13, 2014 at 10:23 pm #264287
    musicmom2014

    I know other s are having trouble with this, and I’ve tried many solutions.
    I have my API key installed, and the site says I’m running the latest version of Enfold. WordPress is updated. I cleared the cache. I deactivated plugins. My tech person does not have this problem, and WPEngine has not been able to replicate it. Arrgh.

    I’m still new to WP so am not truly comfortable with updating manually. I was hoping I could rely on you. (I will attend a Wordcamp this summer, so this will ease up.)

    What gives?
    http://uwsom.wpengine.com/ (hosted on WPengine)

    Kathy

    May 13, 2014 at 10:30 pm #264293
    Flikk

    you’re running version Enfold 2.6. the newest should be 2.7.1

    This video explains everything. It’s very simple. if you have any further questions please ask

    May 14, 2014 at 3:45 am #264432
    musicmom2014

    1. Why did it say it was already updated? Should I ignore this in the future?
    2. Do I need to use FTP every time?

    May 15, 2014 at 4:33 pm #265343
    Devin

    Hey!

    The update script checks every 12 hours for updates. If the api key and username are not correct then it won’t show there is an update.

    Cheers!
    Devin

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