Viewing 5 posts - 1 through 5 (of 5 total)
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  • March 15, 2018 at 3:30 pm #927392
    sjidesign

    Hi guys

    Trying to update a testimonial on my page http://www.slixentertainments.co.uk/testimonial/

    I have used the testimonials scroller under content on the Avia Layout Builder.

    I can open the testimonial scroller up but when I need to change any text or add a new testimonial the screen freezes, I cannot save anything or even close the testimonial window.

    This site has been up quite a while and the problem has only recently happened.

    Any ideas?

    Many thanks in advance

    Dan

    March 15, 2018 at 3:57 pm #927418
    sjidesign

    admin details in private area

    March 16, 2018 at 4:14 am #927875
    Rikard

    Hi Dan,

    Thanks for the login details and sorry for the problems. First off, could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    March 16, 2018 at 11:31 am #928038
    sjidesign

    Hi Rikard

    Thanks for this, I updated the theme and it looks to have cured the problem.
    I can update testimonials now through chrome but not firefox. This may just be a cache problem though.
    I will keep an eye on it over the next few days and see what happens.

    Thank you very much for your help

    Regards

    Dan

    March 16, 2018 at 2:20 pm #928110
    Nikko

    Hi Dan,

    Glad that Rikard helped you :) Just post back here to give us the feedback.

    Best regards,
    Nikko

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