Visual Editor Not Appearing - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
December 12, 2014 at 9:05 pm #367493

Josh
Participant

Hello!

For some reason, the visual editor is not appearing for my text blocks. Since the visual editor is visible in my other installation (the same browser and computer), I am a bit lost. Thoughts?

https://drive.google.com/file/d/0B_wFsVeHm2oUNk01QXRxTW9iSWM/view?usp=sharing

December 12, 2014 at 10:50 pm #367533

Josue
Inactive Moderator

Hello,

Have you tried disabling all third-party plugins to see if it gets fixed?

Regards,
Josue

December 13, 2014 at 4:32 am #367618

Josh
Participant

Hello Josue,

I have tried disabling all third-party plugins. That did not resolve the issues.

Regards,
Josh

December 15, 2014 at 1:42 am #368079

Andy
Inactive Moderator

Hi!

please get a fresh copy of Enfold. This should fix the issue.

Cheers!
Andy

December 16, 2014 at 4:29 am #368760

Josh
Participant

Hi Andy!

I have removed the old file and uploaded a fresh copy of Enfold. The issue is still present. Any ideas?

Cheers,
Josh

December 16, 2014 at 6:58 pm #369088

Andy
Inactive Moderator

Hey!

do you mind giving us admin access to have a deeper look into the issue? post it here as a private reply.

Cheers!
Andy

December 22, 2014 at 5:14 pm #371579

Josh
Participant

This reply has been marked as private.

December 22, 2014 at 8:24 pm #371745

Yigit
Keymaster

Hi!

Please flush browser cache and refresh your page a few times. It does work fine on my end – http://i.imgur.com/GmZunTH.png
Which browser and OS are you using?

Cheers!
Yigit
Author

Posts

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