Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 3, 2017 at 2:44 pm #771151
    aka-alex

    Hi after updating ENFOLD to the latest version, the wordpress visual editor has been blocked not allowing me to post. I contacted my hosting provider that after several tests said that the cause is just enfold, telling me that the theme does not support versions of php higher than 5.3. Can you help me restore the visual editor. I tried everything disabling all plugins and accessed from different devices, nothing has changed

    April 3, 2017 at 3:07 pm #771163
    alan_clor

    i’m also having this problem – please let us know Enfold! thanks.

    April 4, 2017 at 7:20 am #771551
    Rikard

    Hi,

    The theme supports PHP 7.1, so I think your hosting provider is throwing you off a bit unfortunately. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 4, 2017 at 8:32 am #771574
    aka-alex

    Hi Rikard and Thanks for your precious info.

    April 5, 2017 at 6:15 am #772214
    Rikard

    Hi,

    Thanks for that, though we need a URL as well to be able to log in.

    Best regards,
    Rikard

    April 7, 2017 at 12:09 pm #773884
    aka-alex

    Hi Rikard, I solved the problem, of course, was not caused by Enfold but Cloudflare. thanks as always for your help

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