Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #640661

    Hi,

    I am currently running the an updated WP and Enfold theme. I HAVE disabled all plugins, installed theme via FTP and this HAS NOT fixed the problem yet.

    When I design a page using the theme building, hit publish it will stack all content elements. Thus instead of having side-by-side 1/2 columns, they will be on top of each other. Then if I manually manipulate them, hit publish, it will rearrange them again and some will disappear.

    Please advise.

    #640689

    Hey thinkkindness,

    I checked if the columns collapse after publishing by creating a new test page and checked the existing pages but everything worked fine for me. Please check attached screenshot.

    Please try to hard refresh by pressing Ctrl + Shift + F5 on your browser or press the F12 key to open chrome dev tools and right click on the refresh button and select “Empty Cache and Hard Reload” and review the site again.

    If you still face any issue please elaborate which browser and device you are facing this issue so we can further investigate.

    Best regards,
    Vinay

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.