Viewing 6 posts - 1 through 6 (of 6 total)
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  • February 12, 2017 at 3:04 pm #745952
    vollstark

    Hi!

    I have a big problem. My provider locked this theme file because there is a virus in it.
    …/wp-content/themes/enfold/404.php

    Can you tell me what i have to do now?

    All the best.

    • This topic was modified 7 years, 10 months ago by vollstark.
    February 12, 2017 at 4:38 pm #745967
    Basilis

    Hi vollstark!

    That is first time that we got said about that.
    There is actually no virus inside the theme, so can you please let us know
    exactly what issue your provider told you, so we can be able to help you out?

    Thanks a lot

    Cheers!
    Basilis

    February 12, 2017 at 4:50 pm #745969
    vollstark

    My provider locked my whole wp because of virus in the wp and the theme. Then he went back to a backup an scanned again. After that he told me, that the 404.php is infected and he locked it via cmod. So I should repair the file.

    February 13, 2017 at 8:42 am #746214
    Rikard

    Hi,

    Please try to overwrite the file in question via FTP with a fresh copy downloaded from your Themeforest account.

    Best regards,
    Rikard

    February 13, 2017 at 9:39 am #746256
    vollstark

    Ok. I did it :-) Thanks.

    February 14, 2017 at 5:13 am #746707
    Rikard

    Hi,

    No problem, so I’m guessing that fixed your problem?

    Best regards,
    Rikard

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