Viewing 6 posts - 1 through 6 (of 6 total)
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  • November 11, 2015 at 5:38 pm #534247
    InspiredFilms

    Hello,

    We’d love to get your steer on a problem we are having with a gallery on our site based on this file: enfold/js/avia.js?ver=3

    We are using Vimeography Pro plugin to link our WordPress to our Vimeo account and use galleries, collections etc.

    We have been in touch with Vimeography developers about an issue we have where the Aloha theme from Vimeography and the Enfold theme from Kresi are both loading videos from our Vimeography shortcode.

    This is the message from Vimeography developers:
    “It looks like your WordPress theme is overriding some of the Vimeography code that is executing and causing a second popup to appear. The code may be coming from this file:

    wp-content/themes/enfold/js/avia.js?ver=3

    My suggestion would be to contact the author of that theme to help determine what code is interfering with Vimeography, and getting instructions from them on how to prevent that code from executing on the Vimeography gallery.”

    Would you be able to advise?

    With warm wishes

    November 12, 2015 at 8:21 am #534604
    Ismael

    Hey InspiredFilms!

    Thank you for using Enfold.

    A popup appears, kind of a lightbox? Try to disable the Lightbox Modal Window option in the the Enfold > Theme Options panel. A link to the actual page with the issue will help. Note that we don’t provide support for third party plugins as stated on our support policy so you might need to hire a freelance developer if you need this issue fixed immediately: http://kriesi.at/contact/customization

    Best regards,
    Ismael

    November 12, 2015 at 12:14 pm #534672
    InspiredFilms

    Thank you Ismael

    We very much appreciate your support.

    We accept you dont offer support for 3rd party plugins – in this case it is more what Enfold theme is doing and how to stop it in this case. The lightbox modal window did the trick!

    Thank you again for your support.

    As a followup – I notice when we hover over our images they offer the edge of a play button and a fade out – is this related to the lightbox and something we can turn off?

    November 12, 2015 at 2:55 pm #534782
    Yigit

    Hi!

    Please go to Enfold theme options > Advanced Styling and edit “Linked Image Overlay” :)

    Cheers!
    Yigit

    November 12, 2015 at 4:39 pm #534873
    InspiredFilms

    Thank you – fixed the problem!

    November 12, 2015 at 4:41 pm #534875
    Yigit

    Hey!

    You are welcome, we are always happy to help!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Regards,
    Yigit

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Viewing 6 posts - 1 through 6 (of 6 total)
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