Viewing 6 posts - 1 through 6 (of 6 total)
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  • April 9, 2018 at 6:34 pm #939346
    Freek

    Hi,

    I have a vimeo video color section background and it works OK on desktop/tablet, but not on mobile.
    Can you tell me is wrong? See private Content for the URL

    THX Freek

    April 10, 2018 at 7:08 am #939612
    Rikard

    Hey Freek,

    Autoplay videos are disabled on mobile devices, you can select a fallback image for the section in the element options though.

    Best regards,
    Rikard

    April 10, 2018 at 7:32 am #939641
    Freek

    Hi Rikard,
    OK thanks but what is the reason for this?

    Regards, Freek

    April 10, 2018 at 8:13 am #939690
    Rikard

    Hi Freek,

    The biggest reasons are that autoplay is disabled on all Apple mobile devices by default, and that users should have the option to chose if they want to load the video or not. The latter can consume a lot of mobile data if the user is not connected to a wifi for instance.

    Best regards,
    Rikard

    April 10, 2018 at 8:54 am #939714
    Freek

    Ok thanks for the support!
    Freek

    April 10, 2018 at 12:57 pm #939844
    Rikard

    Hi,

    Glad we could help :-)

    Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

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