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  • #635799

    Hej Kriesiteam! We from BusinessFilm have an issue with importing Vimeo videos with the vimeography plugin. Oploading a channel gives ” Vimeography error: the request to Vimeo failed. Unknown response status 403, You have been banned” What are we doing wrong? We tried the plugin and importing the same channel (URL) at another enfold site, which worked very well.
    Thank you in advance for your help.
    BusinessFilm -team

    #636318

    Hey Ronaldgoudriaan,

    Please update the theme to the latest version. The version being used for the site is outdated and maybe the reason you are having the issues.

    To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post).

    Let us know how it goes.

    Best regards,
    Jordan

    #636427

    Thanks Jordan. But on the test page I can’t get to show a vimeo channel.
    Thanks again in advance for your reply.
    Ronald

    #637250

    Hi,

    Looks like this is a common issue with the plugin:.

    https://wordpress.org/support/topic/vimeography-error-the-request-to-vimeo-failed-unknown-response-status-403-you

    We even found a site which might be having the same issue: http://pathwayvineyard.com/brunswick/media-sermon-archive/

    Unfortunately, we don’t provide support for third party plugins as stated on our support policy. You will have to contact the plugin author regarding the problem.

    Best regards,
    Ismael

    #637343

    Thanks Ismael. Have written to vimeography.
    Kind regards
    Ronald

    #637858

    Hi Ronald,

    Ok, thanks for the update. Hope you get this sorted, if not then let us know if we can help in any way.

    Best regards,
    Rikard

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