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  • May 16, 2023 at 11:25 am #1407553
    francescomossolin

    all videos that I insert via the avia creator do not work, only the black screen is shown.

    May 16, 2023 at 12:00 pm #1407566
    Nikko

    Hi francescomossolin,

    Can you try to disable Javascript File Merging And Compression in Enfold Theme Options > Performance? and see if it helps.

    Best regards,
    Nikko

    May 16, 2023 at 12:06 pm #1407569
    francescomossolin

    Yesssss!
    thank you very much!!!!

    May 16, 2023 at 12:16 pm #1407574
    Nikko

    Hi francescomossolin,

    You’re welcome, please try to set Javascript File Merging And Compression to Use minified theme javascript files without merging, as the problem may just be with merging some js files. If it works, then please use that option otherwise, you can disable it again.

    Best regards,
    Nikko

    May 16, 2023 at 12:51 pm #1407586
    francescomossolin

    yes it still work.
    thank you

    May 16, 2023 at 1:00 pm #1407589
    Nikko

    Hi francescomossolin,

    You’re welcome :)
    Thanks also for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 6 posts - 1 through 6 (of 6 total)
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