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  • January 3, 2025 at 6:35 pm #1474585
    dabuer1

    Hello, the embedded video on this page:

    Our Story

    will not display in Safari for Mac. It displays in Chrome for Mac and on iOS Safari and Chrome.

    As you can see on the page, I’ve embedded the video using both the “Code Block” tool and the “Video” tool. Neither of those display when using Safari for Mac. I’ve updated the Enfold theme, updated all plugins, cleared my Safari cache, and still no luck. Please help! I’ve shared the login info in the private content section.

    January 3, 2025 at 6:52 pm #1474587
    dabuer1

    Actually, this issue appears to be site-wide and is also seen when using Chrome for Mac. For example, here’s another page where an embedded video is not displaying properly (it’s the same YouTube video as on the other page I shared):

    Start Here

    January 3, 2025 at 9:28 pm #1474604
    Rikard

    Hi,

    I checked the page you linked to in Firefox and Safari, the video there is playing fine in both browsers. Is there a way to reproduce the problem that you are seeing on your end?

    Best regards,
    Rikard

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