Hi, my video widget is loading on all other pages, but this one page. Your help is appreciated!
Hey Mary,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
Victoria
Here you go!
Hi Mary,
Credentials did not work for me. Could you please update the credentials?
Can you disable caching and minification for now?
Best regards,
Victoria
Hi Mary,
Credentials did not work for me. Could you please update the credentials?
Can you disable caching and minification for now?
Best regards,
Victoria
Here are updated credentials.
Hi Mary,
Please try making a copy of the page, remove the code block there and see if the issue persists.
Best regards,
Victoria
I removed the code block and youtube video is still not loading
Hi Mary,
Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.
Best regards,
Victoria