Viewing 9 posts - 1 through 9 (of 9 total)
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  • #1172966

    Hi, my video widget is loading on all other pages, but this one page. Your help is appreciated!

    #1173519

    Hey Mary,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1175220

    Here you go!

    #1175593

    Hi Mary,

    Credentials did not work for me. Could you please update the credentials?

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    #1175594

    Hi Mary,

    Credentials did not work for me. Could you please update the credentials?

    Can you disable caching and minification for now?

    Best regards,
    Victoria

    #1175734

    Here are updated credentials.

    #1176058

    Hi Mary,

    Please try making a copy of the page, remove the code block there and see if the issue persists.

    Best regards,
    Victoria

    #1176170

    I removed the code block and youtube video is still not loading

    #1176412

    Hi Mary,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

Viewing 9 posts - 1 through 9 (of 9 total)
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