Tagged: video
Dear Kriesi team,
Video stopped working on front page after the latest wordpress/enfold updates. Using it with Fullwidth Easy Slider, video is mp4 file. Please advise.
Best,
Renata
Seeing the same issue with local MP4 background video in Color Section… video first frame appears, but is still and there is a play button in the middle (on FF, not on Chrome) but you can’t click it and the video doesn’t play.
Hi milkboy31,
Here is a thread for you to consider
If you need further assistance please let us know.
Best regards,
Victoria
I added the following in the general styling CSS:
#top .av-video-slide video {
height: auto !important;
}
#top .av-video-slide .mejs-container {
width: 100% !important;
}
The video now works on Chrome, but not Safari.
Please advise on further steps (in details please, just a regular user here…). Maybe I should clean the CDN cache? Would be grateful getting step-by-step “instruction” for this one…
Best,
Renata
Hi Renata,
Sorry for the late reply. Clearing you cache is something you should always do after updates, could you try that out please? If that doesn’t help then please post admin login details in private so that we can have a closer look at the backend of your site.
Best regards,
Rikard
Dear Rikard,
I couldn’t find how to clear cache, could you please take a closer look when possible.
Best,
Renata
Hi Renata,
I’m not sure what cache you are referring to, is it being applied by a plugin?
Best regards,
Rikard
Hi Renata,
I’m not sure what cache you are referring to, is it being applied by a plugin?
Best regards,
Rikard
Hi Renata,
I reported this issue to our developers.
Best regards,
Victoria