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  • June 22, 2016 at 12:48 am #651809
    Red Rubber Media

    This is a strange issue that I’m having with a video. When it’s played on an Iphone,.. certain parts of the audio drop out. Anyone know why this is happening? Thanks!

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    June 24, 2016 at 5:09 am #652813
    Ismael

    Hey Diana,

    Thank you for using Enfold.

    We are not sure why that’s happening. Is this happening on a different video file?

    Best regards,
    Ismael

    June 30, 2016 at 12:29 am #655037
    Red Rubber Media

    No it does not. We’re pretty sure this has everything to do with the audio channels of the originals video. We’re going to put this one back on the client for now.

    Thanks,

    July 1, 2016 at 7:04 am #655536
    Rikard

    Hi,

    Ok, we’ll keep the thread open in case you should need any further help on the topic.

    Best regards,
    Rikard

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