Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 20, 2018 at 3:00 am #929474
    OriginsSpeak

    Hi there,

    Full width easy slider not working correctly. I’ve checked iPhones, iPads and desktops and on each device the page loads but the videos no longer load correctly or work correctly. I just checked to see if all links to videos are live and working. They are.
    Please see page in private info below. Can you please help?

    Thanks
    Lin

    • This topic was modified 6 years, 9 months ago by OriginsSpeak.
    March 20, 2018 at 9:43 am #929621
    Victoria

    Hey OriginsSpeak,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    March 20, 2018 at 6:25 pm #930027
    OriginsSpeak

    Sure. Thanks for your help!
    Please see below

    March 21, 2018 at 9:15 pm #930855
    Basilis

    Hi,

    Please allow us some time, there is an update that we will release really soon.

    Thank you

    Best regards,
    Basilis

    March 22, 2018 at 1:54 am #930982
    OriginsSpeak

    Fantastic! When can I expect the update? When you say soon, what does that mean?

    Thanks,

    March 22, 2018 at 11:05 am #931135
    Victoria

    Hi OriginsSpeak,

    We don’t have an exact date, but the new version is being tested already. Please be patient.

    If you need further assistance please let us know.
    Best regards,
    Victoria

    March 28, 2018 at 12:02 am #933946
    bobfurgo

    Hi there! I’m having this same issue. Looking forward to the update to resolve this!

    March 28, 2018 at 11:30 am #934138
    Victoria

    Hi bobfurgo and OriginsSpeak,

    Here is the code you can put in Enfold > General Styling > Quick Css,  if it does not work, put into themes/enfold/css/custom.css

    
#top .mejs-container {
    max-height: 100%;
}

    If you need further assistance please let us know.

    Best regards,
    Victoria

    May 24, 2019 at 1:38 am #1103827
    geeks4rent

    Does videos work on iPhones/iPads (iOS) using Full Screen Slider with Enfold? If not, what are some solutions?

    Thanks,
    Brett

    May 28, 2019 at 6:06 am #1104691
    Rikard

    Hi Brett,

    Autoplay videos are disabled on mobile devices, regular videos should work on all devices.

    Best regards,
    Rikard

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