Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 7, 2018 at 10:49 am #952586
    diraastro

    After Enfold update yesterday.
    I have problems with the presentation of videos.
    “Desktop PC” ok. “Smartphone” and “Tablet” looks bad.
    Please look here: http://diraweb.de/astrofotografie/astro-zeitraffer-video/
    Can you help, thank you

    May 8, 2018 at 7:46 am #953184
    Victoria

    Hey diraastro,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    There is 1500px width hardcoded it the div https://cl.ly/1M0H1D0P2634
    Are you adding it?

    Best regards,
    Victoria

    May 11, 2018 at 10:14 am #955142
    diraastro

    Hey Victoria,

    Here are the login details!
    I have not changed anything in the Disign. Only design update.
    Thank you

    Best regards,
    Ralf

    May 14, 2018 at 6:35 am #956255
    Ismael

    Hi,

    Thanks for the info. What is the login url? I tried “wp-login” and “wp-admin”. No dice.

    Best regards,
    Ismael

    May 14, 2018 at 12:33 pm #956399
    diraastro

    Hey Ismael,
    Here is the private data

    Thank you

    May 15, 2018 at 4:24 pm #957075
    Ismael

    Hi,

    Thanks for the update. The login credentials don’t work though. Please check it carefully. How did you add the video?

    Best regards,
    Ismael

    May 15, 2018 at 7:47 pm #957203
    diraastro

    Hey Ismael,
    Here is the new private login data

    Add the video:
    – a new text block
    – select new media, video
    – finished

    Thank you
    Best regards,
    Ralf

    May 18, 2018 at 7:39 am #958456
    Ismael

    Hi,

    Thanks for the update.

    We replaced the video shortcode with the theme’s video element. ( see private field )

    Best regards,
    Ismael

    May 18, 2018 at 8:02 am #958458
    diraastro

    Hi,
    That looks good!
    At the next update we have the same problem?
    Many thanks for the help.
    Best regards
    Ralf

    May 19, 2018 at 1:38 pm #959074
    Victoria

    Hi Ralf,

    Glad we could help :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

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