Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • February 9, 2018 at 10:37 am #910183
    kihlbaum

    Hi,

    After updating Enfold to 4.2.3 the placement and size of the video module changed.

    See private URL.

    BR Lars

    February 12, 2018 at 2:12 am #910866
    Ismael

    Hey kihlbaum,

    Thank you for using Enfold.

    This issue should be fixed on the latest version of the theme. Did you install a cache or minify plugin? Please deactivate those plugins temporarily then re-test the page.

    Best regards,
    Ismael

    February 12, 2018 at 6:37 pm #911260
    kihlbaum

    Hi,

    WP Fastest Cache disabled without any improvement. Problem still exists. This was not in issue before updating to latest Enfold. Checked with IE and latest Chrome.
    Using WP 4.9.4 and Enfold 4.2.3

    February 13, 2018 at 3:36 am #911460
    Ismael

    Hi,

    Thank you for the update. Please provide the login details in the private field so that we can check the site.

    Best regards,
    Ismael

    February 15, 2018 at 8:33 pm #912904
    kihlbaum

    Hi Ismael,
    Any news?
    BR
    Lars

    February 16, 2018 at 5:20 am #913108
    Ismael

    Hi,

    We are asking for the login credentials. Please post it in the private field so that we can check the site.

    Best regards,
    Ismael

    February 16, 2018 at 8:25 am #913169
    kihlbaum

    Sorry about that. I was sure I had postad that already.
    BR
    Lars

    February 17, 2018 at 9:10 am #913579
    Victoria

    Hi Lars,

    Please disable caching and minification while we’re helping you.

    Best regards,
    Victoria

    February 18, 2018 at 11:31 am #913874
    kihlbaum

    WP Fastest Cache disabled. I do not know about any minification. Feel free to disable any plugin you need to.

    BR
    Lars

    February 19, 2018 at 6:18 am #914140
    Ismael

    Hi,

    Thank you for the update. We removed this code from the css > shortcodes.css file.

    #top .mejs-container {
    height: 30px !important;
}

    Best regards,
    Ismael

    February 19, 2018 at 10:37 am #914185
    kihlbaum

    Thank you! That solved that problem, however, I seem to have gotten another problem as a result.

    THe shortcode to start Another plugin is shown as text instead.

    For instance, the string [CPMV_CALENDAR view=”1″] should start a and display a calendar function. The problem is that only the shortcode string is displayed, se private content for link.

    BR
    Lars

    February 19, 2018 at 10:53 am #914193
    kihlbaum

    Ah, found the problem. You had deactivated all plugins and not reactivated them. Problem solved.
    Support issue closed.

    February 19, 2018 at 4:06 pm #914345
    Victoria

    Hi kihlbaum,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

    February 22, 2018 at 8:26 pm #916298
    kihlbaum

    Hi,

    After Enfold update the problem reoccurred. I cannot find the code
    #top .mejs-container {
    height: 30px !important;
    }
    in the css > shortcodes.css file.
    I can, however, find this similar code:
    #top .mejs-container{height: 30px; max-height: 30px}

    What do I need to do?

    BR
    Lars

    February 24, 2018 at 2:56 pm #917117
    Victoria

    Hi Lars,

    Try setting

    
#top .mejs-container{height: 30px; max-height: auto; }

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 26, 2018 at 9:40 am #917706
    kihlbaum

    Works great! Thanks.

    Regards,
    Lars

    February 26, 2018 at 11:14 am #917757
    Victoria

    Hi Lars,

    Glad you got it working for you! :)

    If you need further assistance please let us know.

    Best regards,
    Victoria

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