Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 20, 2013 at 9:02 pm #28140
    playball1

    The video portfolio on my site stopped working. Not sure when but it was working fine previously. The thumbnails no longer show up and the videos link to youtube instead of lightboxes. No changes were made to the site during this time. Please help.

    August 21, 2013 at 12:52 am #136626
    Ismael

    Hi,

    Please give us a link to the website. Did you install any plugins prior to this issue? Please deactivate them.

    Regards,

    Ismael

    August 21, 2013 at 8:30 pm #136627
    playball1

    Thanks for the response. Yep, that was it, however that represents a whole new issue. The guilty plugin was WooCommerce… As soon as I deactivated WooCommerce, the videos rendered fine and opened in the lightbox like we wanted. How can I solve this?

    August 22, 2013 at 5:20 am #136628
    Ismael

    Hey,

    Please upgrade to WordPress 3.6 and update the theme to Enfold 2.0.1. I hope that will fix the issues.

    Regards,

    Ismael

    August 22, 2013 at 7:43 pm #136629
    playball1

    I did that but still having the same problem.

    August 23, 2013 at 6:00 am #136630
    Ismael

    Hi,

    Please download the latest version of Woocommerce then update the old: http://wordpress.org/plugins/woocommerce/

    Please give us a link to the website. Did you try to recreate the portfolio with videos?

    Regards,

    Ismael

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Viewing 6 posts - 1 through 6 (of 6 total)
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