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The Video player is showing the url and not the video. When the url to the video is clicked on it opens in lightbox. I have tried it with all the plugins turned off. The video does embed. You can view what is going on here:
Hey mcmiddlefinger,
Thank you for the link to your site, and your patience, I copied your page to my test install and the video worked there correctly, I linked to it below.
I see that we are both using the same version but your video element backend is not showing the sections as accordions, they are all expanded:
this is how they should show:
I’m not sure what is causing this conflict, do you have any hidden security plugins or user role editor?
I see that you said that you tried disabling all plugins, but can you try again?Best regards,
MikeI disabled the plugins and tried, I also disabled my custom styles, same thing. I’m going to re-upload the theme. It’s weird the accordions on the back end aren’t working anywhere. I’m wondering if something got corrupted on my testing server.
Ok so I uploaded a new version of enfold 4.8.9.1. I also uploaded a new version of WordPress 5.9. Checked the database tables.
Backend accordions are still all expanded.
Also if you click on the video link it opens in a popup window??Hi,
Strange, something seems to be wrong with how your elements behave on the backend, how did you update, did you overwrite the theme directory via FTP?
This could cause an error because it could leave some older files in place.
Try uploading to your WordPress ▸ Appearance ▸ Themes ▸ Add Themes ▸ Add New
after you choose the zip file and click install, you will see a This theme is already installed message because you are updating, you can continue
then you will see the Theme updated successfully message.
Best regards,
MikeI installed the theme this time through the theme installer. Still didn’t work. I’m going to try to move the site to another server and see if that remedies the problem.
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