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  • January 29, 2021 at 1:07 am #1276197
    schwabino

    Hello, I would like the player to play my video on autoplay but not be muted by default. How do I override this so the video plays automatically and has audio not muted?

    I’m using the Video drag and drop feature

    hazard-pay

    Thanks
    Brian

    February 1, 2021 at 2:06 pm #1276819
    Ismael

    Hey schwabino,

    Thank you for the inquiry.

    This is not possible due to the browser policy. Only muted videos are allowed to play automatically on page load. Please check the following article for more info about the autoplay policy.

    // https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

    Chrome’s autoplay policies are simple:

    Muted autoplay is always allowed.
    Autoplay with sound is allowed if:
    User has interacted with the domain (click, tap, etc.).
    On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
    The user has added the site to their home screen on mobile or installed the PWA on desktop.
    Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

    Best regards,
    Ismael

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