Video not showing any longer

Thanks for your answer.
It’s to complicated for me.
Is there not a simple answer, do you have a code to put into so the video is working again?
Or is there coming a upgrade soon of the template.

I just bought the template for another client (Het Kastenhuis) of me, so I getting the same problem there as well.
Hope to hear.

By the way,
I tried the code of moderator Ismael, but no effect.
I have a Mac and using Safari.

#top .av-video-slide video {
height: auto !important;
}

#top .av-video-slide .mejs-container {
width: 100% !important;
}

• This reply was modified 7 years ago by tom.

Thanks for your answer.

I am now using Enfold 4.2.
How do I go back (downgrade) to 4.1.2?
And is this wise to do?

Regards Tom

• This reply was modified 7 years ago by tom.

Hello,

I already use the Enfold template many times. I always tell my clients that is is one of the best, good support and always up to date.
Using a video is nowadays very basic and it worked fine in the template.
I do understand that sometimes things go wrong, but I count on it that the problem get fixed within a reasonable time.
Downgrade the template feels not good and when something goes wrong it costs me a lot of time (not payed).

The video-format I use is mp4 and is loaded directly from the server.
The client is http://www.autokallen.nl (https://www.autokallen.nl/nieuwe-volvo-xc40-ontworpen-moderne-stadsleven/)

Can you tell me if the problem is getting solved and within what time?
Please let me know.
Thanks.

Ps, it is working when using a youtube-link

• This reply was modified 7 years ago by tom.

Oke, thank you.
Best regards Tom