Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 9, 2019 at 11:07 pm #1164224
    darrenheld2

    Hi,

    My video on my website in the slider background is not playing on my macbook in chrome. Instead of playing I see a dark gray screen. The video works on Safari and firefox fine but not chrome. I have muted the video… Not sure why it is not working. I have also tried uninstalling and reinstalling chrome to no avail.

    December 10, 2019 at 6:26 am #1164324
    Rikard

    Hey darrenheld2,

    I checked your site on a MacBook air using Chrome and the video is playing fine on my end. Could you try loading it in an incognito window to see if that works better please?

    Best regards,
    Rikard

    December 11, 2019 at 12:19 am #1164673
    darrenheld2

    I figured it out. There was some issues with my google account settings. Thank you for testing.

    December 11, 2019 at 12:50 am #1164679
    Jordan Shannon

    Hi,

    I’m glad this was resolved. If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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Viewing 4 posts - 1 through 4 (of 4 total)
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