Video Not Loading - Support | Kriesi.at - Premium WordPress Themes

Viewing 8 posts - 1 through 8 (of 8 total)

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February 23, 2017 at 1:54 pm #750919

georgecornelius
Participant

Hi – can anyone help I have just loaded up new Enfold and tried loading both Vimeo and Youtube videos but neither works I have cleared my cache twice now and still not working – trying to place a video using Media Elements>Video

This is urgent if you can thanks

George

February 23, 2017 at 7:11 pm #751021

Jordan Shannon
Inactive Moderator

Hey George,

Are you sure you are not using the embed link? Please provide the admin info so that I may take a closer look.

Best regards,
Jordan Shannon

February 23, 2017 at 8:58 pm #751062

georgecornelius
Participant

Hi no its not the embed link it was a youtube and vimeo short code https://vimeo.com/204841774
User name = George
PW =Duende123456gcgc**

I also noticed I could not load a contact form check it here

About Muebles 43

Thanks

February 23, 2017 at 9:10 pm #751064

Jordan Shannon
Inactive Moderator

Hi,

I fixed the contact form. The color was off.

What page is the video on?

Best regards,
Jordan Shannon

February 24, 2017 at 8:23 am #751284

georgecornelius
Participant

I have added the video its working fine now thank you see it here http://dev1.georgecornelius.com/pages/about-muebles-43/?preview=true

Thanks again

February 24, 2017 at 8:33 am #751290

Jordan Shannon
Inactive Moderator

Hi,

Great, I’m glad this worked out for you!

Best regards,
Jordan Shannon

February 24, 2017 at 8:35 am #751291

georgecornelius
Participant

You’re a star man – in fact all you support guys at Enfold are the best

I’ll be back!

Thanks George

February 24, 2017 at 8:53 am #751297

Basilis
Inactive Moderator

Hey!

Thank you very much for updating us and letting us know.
Feel free to create a new ticket if we can help you with anything else.

Cheers!
Basilis
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Posts

Viewing 8 posts - 1 through 8 (of 8 total)

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