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Viewing 11 posts - 1 through 11 (of 11 total)
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  • April 17, 2018 at 12:34 pm #943067
    itziarsolla

    Hi

    I have a video (mp4) in my website that it shows ok on Chrome, Firefox. But when I see it in Safari it doesn’t show

    Thanks

    April 18, 2018 at 6:15 am #943419
    Rikard

    Hey itziarsolla,

    Could you try updating the theme to the latest version (4.2.6) to see if that helps please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    April 18, 2018 at 9:22 am #943503
    itziarsolla

    I’ve updated but now the web doen’t show. It says “Fatal error: Can’t use function return value in write context in /usr/home/gecko.cat/web/deepzanzibar/wp-content/themes/enfold/header.php on line 6 “

    April 19, 2018 at 5:00 am #943872
    Rikard

    Hi,

    Sorry about that, this should resolve that problem: https://kriesi.at/support/topic/fatal-error-cant-use-function-return-value-enfold-header-php-on-line-6/#post-922937

    Best regards,
    Rikard

    April 19, 2018 at 9:52 am #943991
    itziarsolla

    Hi, its nearly solved, but at the top of the page, shows this:
    Warning: Invalid argument supplied for foreach() in /usr/home/gecko.cat/web/deepzanzibar/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 261 Warning: Invalid argument supplied for foreach() in /usr/home/gecko.cat/web/deepzanzibar/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/asset-manager.class.php on line 261

    April 19, 2018 at 10:51 am #944018
    itziarsolla

    Hi

    I’ve checked updates and everything, but in the pages where I have a video, it doesn’t show properly. It happens in two webs I’ve designed.
    I send you de credentials in private.

    Thanks,

    April 23, 2018 at 4:10 am #945207
    Ismael

    Hi,

    Thank you for the info.

    But when I see it in Safari it doesn’t show

    It’s due to the new browser policy. You have to enable the media autoplay option manually.

    // https://bitmovin.com/play-not-play-new-autoplay-policies-safari-11-chrome-64/

    Best regards,
    Ismael

    April 23, 2018 at 9:50 am #945315
    itziarsolla

    It is with enable the media autoplay option manually but the video still doesn’t show properly, it happens in firefox, chrome, safari.
    Is there some way to see the video as it looked before? inside the slider when the home shows… if there is no way, I will have to change the design of the two webs, because I see it’s a problem to put videos

    April 24, 2018 at 10:14 am #945801
    Ismael

    Hi,

    Thank you for the update. We used the following css codes to fix the issue on Chrome and Firefox.

    #top .mejs-container {
    height: 30px;
    max-height: 100% !important;
}

    Please let us know if it works on Safari. Don’t forget to remove browser cache prior to checking the page.

    Best regards,
    Ismael

    May 3, 2018 at 3:54 pm #950883
    itziarsolla

    Now everything works fine! Thanks! all solved, you can close this thread

    May 4, 2018 at 7:23 am #951393
    Nikko

    Hi itziarsolla,

    Glad that Ismael helped you :)
    Feel free to comeback if you need further assistance.
    Thanks for using Enfold and have a great day!

    Best regards,
    Nikko

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