Viewing 9 posts - 1 through 9 (of 9 total)
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  • April 10, 2020 at 4:40 am #1202546
    yifatcohen

    After the latest update, my background video isn’t looping

    Your Live Event – Virtually Online.

    Here are the settings:
    2020-04-09_2139

    April 12, 2020 at 11:39 pm #1203176
    yifatcohen

    Appreciate the help on this one. It’s happening on multiple pages now :/

    April 14, 2020 at 8:06 am #1203469
    Rikard

    Hi,

    I’m very sorry for the late reply. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    April 17, 2020 at 11:51 pm #1204789
    yifatcohen

    To which email Rikard?

    April 18, 2020 at 7:18 pm #1205086
    Victoria

    Hi yifatcohen,

    You can use any email, just share the credentials in the private box below.

    Best regards,
    Victoria

    April 18, 2020 at 10:01 pm #1205131
    yifatcohen

    There you go.

    April 21, 2020 at 1:53 pm #1205785
    Victoria

    Hi yifatcohen,

    Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

    Best regards,
    Victoria

    April 23, 2020 at 5:43 pm #1206567
    yifatcohen

    It’s this one Embed Plus for YouTube – Gallery, Channel, Playlist, Live Stream
    Which I use extensively.

    Do you have an alternative plugin suggestion ?

    April 24, 2020 at 5:34 pm #1206875
    Victoria

    Hi yifatcohen,

    Well, try using the full-width slider instead of the color section and keep the plugin enabled, this way you can test if there will be a conflict with the slider videos.

    Best regards,
    Victoria

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