Viewing 20 posts - 1 through 20 (of 20 total)
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  • #524055

    hey :) the video is only 530px high. the videos should have i high of 540px to appear in 16:9 ratio. 960x540px

    Can you please help me to set the video to the correct size.

    #524641

    Hi wiwaldi79,

    According to the Chrome inspector it’s exactly 960×540, I’m guessing you managed to get it fixed?

    Thanks,
    Rikard

    #524775

    Hi Rikard. No – the inspector is wrong. Please measue the screenshot in photoshop – it is only 530px :(

    #524892

    Hi!

    Please edit your Color Elements which has videos in them, and add following custom class “top10”
    and then add following code to Quick CSS

    .top10 { top: 10px; position: relative; }

    Best regards,
    Yigit

    #525745

    Thanks Yigit.

    #525747

    Thanks Yigit. Can you take a look.

    #525995

    Hey Yigit. Can you PLEASE :) :) :) take a quick look. The error appears totaly unexpected on our live website. not an our testserver – we do not find a solution the delte the blank white space above the 5 videos.

    Greetings from vienna, Alexander

    #526207

    Hey!

    Please add following code to Quick CSS

    .w2dc-no-touch #main > .fullsize > .container > main {
        display: none;
    }

    Please make sure that > sign is not converted to – http://i.imgur.com/IDXRZQ3.png in Quick CSS field.

    Best regards,
    Yigit

    #526222

    Thanks Yigit. i will try it out now :)!!!!!!

    #526226

    Sorry Yigit. But when i do this all videos including the explainer video on the landingpage disapear :((

    #526227

    Thanks for your help!!!!!

    #526235

    Hey!

    I added the code to bottom of Quick CSS field and it does work fine. Can you please review your website now?

    Best regards,
    Yigit

    #526242

    Hey Yigit: Sorry. But i do net see the explainer video on the landingpage now. Thank you so much.

    #526247

    And i do not see the portrait – listing – overview at all ;((

    #526250

    And i still see the blank white space at the contact page here.

    #526252

    Also the impress is gone.

    #526457

    i have deleted to code from the quick css field because the layout was broken. like i wrote above :(

    #526632

    Hi Yigit, can you please help me here?

    #527434

    I really don`t get this done ;) Thank you Yigit for your awesome help!!!!!

    #528649

    Hey!

    refuse from bumping into your own thread, as it marks it as “answered” in our system and then we can’t provide a faster reply for us. Also separate different issues into different tickets.

    I think the issues are caused by an old version of WordPress and the theme. Upgrade at fist to the newest versions and let us know if you still need help. Also try to deactivate all plugins, to see if one is causing any problems and let us know about your results. Are we allowed to deactivate all of your plugins temporarily by ourselves for testing purposes?

    Regards,
    Andy

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